MOVING & STORAGE
Moving and storage operations involve packing, loading, transporting, and unloading household or commercial goods, along with short- or long-term storage of customer property. Core activities include handling furniture and equipment, protecting items from damage, managing inventory, and coordinating logistics between pickup, transit, and delivery locations. Risk drivers center on vehicle operations, driver qualification, lifting and material-handling practices, securement of cargo, and warehouse safety.
When storage is provided, exposures extend beyond transportation to include fire protection, security, housekeeping, and controls for customer property. These operations require strong training, supervision, and operational oversight to prevent injuries, cargo damage, and liability claims.
- Household goods moves
- Commercial & office relocations
- Specialty item moves (pianos, safes, equipment)
- Pack-out services (packing, wrapping, crating)
- Short-term storage during moves
- Long-term storage of household or commercial goods
- Loading & unloading services
- Local delivery
- Long-haul transport
- Shuttle services for limited-access locations
- Small-load or materials transport via cargo vans
- Warehouse vault storage
- Climate-controlled storage (when offered)
- Tractors
- Straight trucks (16–26 ft)
- Medium duty trucks
- Pack-out vans / cargo vans
- Shuttle trucks
- Flatbeds
- Forklifts
- Pallet jacks
- Dollies
- Hand trucks
CARGO SECUREMENT
Proper securement of furniture and specialty items is critical—damaged goods claims are frequent and can be high-value.
WAREHOUSE EXPOSURES
When storage is provided, exposures expand to fire protection, security, housekeeping, and customer property controls.
LIFTING & HANDLING
Material-handling injuries are a leading loss driver—training and supervision are essential to prevent worker and third-party injuries.
KEELY MANNING
Senior Account Manager · National Safety & Risk